Returns & Exchanges

RETURN AND EXCHANGE POLICY

IMPORTANT!
Please do not send the package/s back without our confirmation. We require a receipt or proof of purchase to be eligible for a refund.

  • As stated above, Nox Vision must be informed of any returns or exchanges via email before shipping the item/s.
  • Merchandise must be returned within 14 days after receipt of package/s.
  • Merchandise must be unused and in perfect condition to qualify for return or exchange.
  • Merchandise must be in its original packaging.
  • Items bought on sale cannot be refunded.

EXCHANGES AND PROCESSING

  • Exchanges will be processed within 10 business days after we receive the item.
  • The customer will be responsible for all return shipping fees unless the item is incorrect or damaged when received.