Returns & Exchanges
RETURN AND EXCHANGE POLICY
Please do not send the package/s back without our confirmation. We require a receipt or proof of purchase to be eligible for a refund.
- As stated above, Nox Vision must be informed of any returns or exchanges via email before shipping the item/s.
- Merchandise must be returned within 14 days after receipt of package/s.
- Merchandise must be unused and in perfect condition to qualify for return or exchange.
- Merchandise must be in its original packaging.
- Items bought on sale cannot be refunded.
EXCHANGES AND PROCESSING
- Exchanges will be processed within 10 business days after we receive the item.
- The customer will be responsible for all return shipping fees unless the item is incorrect or damaged when received.